- Frequently Asked Questions
You can now enroll directly on our website. Click here to enroll now You can also enroll in any of our enroll centers or with any of our accredited agents.
After enrollment, there is a waiting period of 30 to 60 days before you start accessing care. However for corporate entities or group enrollment of more than 10 people, the waiting period is 30-60 days
As many times as you may need healthcare.
Yes, you can change the hospital 2 times in a year. However, a waiting period of 90 days before the change will be affected. If you are not satisfied with the services call the number below.
You can register your complaints on the website, or send an email to care@oyshia.oy.gov.ng or call the numbers at the back of your ID Card.
If you have any pre-existing condition, kindly visit our office at Former Ministry of Establishment & Training, state secretariat ibadan.
To expand coverage to include one principal dependent and 4 additional dependents under 18 years
To improve access and quality of care across all accredited facilities
To remove copayment on surgeries
To enhance medical benefit by including annual basic medical checkups for all civil servants and biennial comprehensive medical checkups for civil servants on grade level 12 and above, among other related benefits
The quality of healthcare under the scheme is characterized by easy access to quality service, reduce waiting time, prompt and efficient referral system, availability of essential drugs and adequate distribution of healthcare providers to ensure enrollee can receive timely and appropriate care across different locations
The Oyo State law makes health insurance compulsory for every residence. This is so on the principle that health and wellness are responsibility of every living being. Mandatory participation in the scheme ensures universal access to healthcare, financial protection and improved overall wellbeing for all residents
